Returns & Exchanges
Due to the perishable nature of our beverages, we cannot accept returns for change of mind, but we are committed to resolving any issues with damaged or incorrect orders immediately. If your delivery isn't up to our high standards, please reach out within 7 days of receipt for a full refund or replacement.
Document the Issue
Take clear photos of the damaged packaging, broken bottles, or the incorrect items received to help us process your claim.
Contact Support
Email our customer service team at [email protected] with your order number and the photos attached.
Assessment
Our team will review your request within 48 hours to verify the claim and determine if a refund or reshipment is required.
Resolution
Once approved, we will either dispatch a fresh replacement order or issue a refund back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing